Postage
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Yes we do! We use Australia Post international for most of our international orders, with the exception of items over 20kg, for which we use DHL (which is generally less than 5 days for deliver). Transit times with Australia Post International vary, but estimates from our couriers can be found on...
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How do I calculate the postage cost?
Gathera offers free shipping on all orders over $120 within Australia. For orders below this limit, and for international orders, you can check postage costs by adding products to your cart and visiting the cart page. Then simply add your state and postcode to the shipping rates calculator at the... -
When you make an order with us you will receive a few emails including an order confirmation, and a shipping notification. The shipping notification is sent when our warehouse packs and scans your order, making it ready for pickup with our preferred postal services. Within the shipping notificati...
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How long will it take for my items to arrive?
Handling Time Gathera offer same day fulfilment Monday to Friday for orders made before 10am. Shipping Process Once the postage service, like Australia Post, picks up your package from Gathera's warehouse, the order is then in the hands of the shipping carrier. Our default courier is Australia P... -
I've got some damaged or missing items from my order!
We do our best to make sure that there are no errors with our orders, for example, our software ensures that every item in your order gets scanned before our team is able to make a postage label - meaning that the items needed for your order would have to be on our packing table before we start p...