Product help

• Heirloom Planter: Is the Heirloom Planter UV safe?

  The Heirloom Planters are crafted from aluminum, meaning they're safe for outdoor use and won't get brittle, or deform from UV damage over time. The paint on the external surface may fade in colour over time depending on the level of exposure to sunlight.

• Indoor Smart Garden: How do the lights work?

  There is a white light setting and a growing light setting. You need to use the growing light setting. To operate the light you will have to press the button located at the end of the light. Each press has a different function. First press - Turns on reading light Second press- Turns on grow lig...

• Indoor Smart Garden: Product beeps when the water is full

  Our indoor smart garden features a small plastic float inside the basin, designed to rise and fall with the water level. When the water level drops to its lowest point, the float triggers a light to beep, alerting you to refill the water. However, we also recognize that sometimes the float may g...

• Indoor Smart Garden: Where can I get replacement smart soil?

  Smart soil, also known as vermiculite, is a widely used growing medium in hydroponic systems due to its excellent water retention and aeration properties. You can find vermiculite at most garden centers or plant nurseries. It's typically available in the gardening section and comes in different...

• Sun Bulb: Are the Sun Bulb's LED's replaceable?

  We've done our best to ensure longevity and value for money when designing the Sun Bulb. The Sun Bulb's is rated to 30,000 hours, which is approximately 7 years with 12 hours of daily use. Unfortunately the Sun Bulb's LED's are not replaceable. The LED chip is soldered onto the main fitting of t...